5 tips to implement transparency in your organisation

Let’s face it, you can’t build trust in a remote setup if your internal processes are not clear as water. At Teamway, we believe that transparency is a crucial facet of a healthy and effective working environment. We embrace it as a tool to bring trust among our core team members and the freelancer community. 


Being transparent helps us create a smooth workflow and avoid miscommunication. It is also one of the key elements for any successful remote-first business. You can read more about that here.


Here we share 5 ideas on how to promote transparency in your daily workflow

1. Be the change you want to see

Set an example to your team by being transparent about both the processes and results of your company’s performance. Share ups and downs, so your team is fully aware of what is happening in their surroundings.


2. Aim for a flat hierarchy

If the structure of your organization permits, aim for a flat hierarchy. Communication is easier and more effective with no distance between executives and the workforce. Direct communication also prevents information loss.


3. Listen

Provide multiple communication channels for your remote team to get in touch with you. It is important for them to know that their issues or ideas are important and welcome.


At Teamway we use several Slack channels for different ideas and insights.

Also, we implemented Monday - a platform that allows us to get in touch with each other in a more structured way.

And, naturally, we encourage our team to drop direct messages to each other.  

 Set an example to your team by being transparent about both the processes and results of your company’s performance. Share ups and downs, so your team is fully aware of what is happening in their surroundings.


4. Communicate your expectations

Make sure that each member of your team knows what their key responsibilities are. Communicate your expectations! 

Identify and agree on main KPIs together with your team. This should help them own their decisions and take responsibility for their actions.

Provide several communication channels for your remote team to get in touch with you.


5. Implement accountability

Weekly status meetings, regular reports, daily updates: whatever floats your boat.


It is a very powerful tool for your team to celebrate successful milestones or look for a solution to a problem. 

Also, your team will know what is happening in the organisation, and the risk of information loss is close to zero.


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